you just realized your wallet or purse is missing. do this first.

This is a quick guide for stressful moments. Follow the steps in order.


Step 1: Pause and retrace (10 minutes)

• Where were you in the last hour?
• Car, store, home, work?
• Check pockets, bags, car seats


Step 2: Lock down money

• Freeze cards in banking app if possible
• If not, call bank
• Cancel only if you’re sure it’s gone

Freezing cards is temporary, you can unfreeze them if the wallet is found.


Step 3: Protect your identity

• Was your ID inside?
• Driver’s license?
• Health card?


Step 4: If it was likely stolen

• Cancel cards
• Consider police report (only if needed for replacement)
• Watch for suspicious charges


Step 5: Replace what matters

• Bank cards
• ID
• Other items later

Replace important ID through the official issuing authority when you’re able (e.g., government or bank).


What NOT to do

• Don’t panic most damage happens when people rush
• Don’t wait “just in case it turns up” before securing cards
• Don’t post photos of your ID online
• Don’t share full card numbers with anyone
• Don’t assume someone will return it

Most lost wallets are stressful, not dangerous.
Focus on securing what matters first.
Bookmark this page in case you need it again.

This site provides general guidance for common situations. It is not legal, medical, or professional advice.